Tracking order
Track Your Order
How to Track Your Order
- Order Confirmation: After placing your order, you'll receive an order confirmation email containing your order details and estimated delivery date.
- Shipping Notification: Once your order is shipped, we'll send you a shipping confirmation email with your tracking number and carrier information.
- Tracking Your Package: Use the provided tracking number to monitor your package's journey.
Recommended Tracking Tools
For comprehensive tracking across multiple carriers, we recommend using:
17Track
A reliable global package tracking platform that supports most international carriers:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time shipping updates
Frequently Asked Questions
- When will I receive my tracking number?
- Tracking numbers are typically provided within 1-2 business days after order processing.
- Why isn't my tracking information updating?
- Carriers may take 24-48 hours to update their systems. If no updates appear after 3 business days, please contact our support team.
- What if my package shows as delivered but I haven't received it?
- First check with neighbors or your building management. If still missing, contact us immediately with your order details.
For any order tracking issues, please use our contact form and include your order number for faster assistance.